SHIPPING
INFORMATION


LOCAL AND INTERNATIONAL DELIVERIES ARE HANDLED BY UPS.

ALL ORDERS SHIPPED ARE FULLY INSURED AGAINST THEFT AND/OR ACCIDENTAL DAMAGE.

Every order will be sent in a luxury pop-up gift box with magnetic closure WITH NO EXTRA CHARGE.

DELIVERY TIMES


Please refer to the chart below for delivery times for your destination:

DESTINATION UPS EXPRESS
LOCAL DELIVERY
Cyprus / all cities Next day (1)
EUROPE DELIVERY
Western Europe (2) Major cities next day
Eastern Europe and no EEC countries (3)Major cities 2 days
WORLDWIDE DELIVERY
US / Canada Major cities 2 days
Australia/New Zealand Major cities 2 days
Japan/Hong Kong/Singapore/Middle East (4) Major cities 2 days
Rest of the world* 2 days +

  1. Valid for orders placed Monday to Thursday before 2p.m. Orders placed on Friday before 2p.m are delivered on Monday, orders placed on Saturday and Sunday are delivered on Tuesday.
  2. Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Vatican City
  3. Albania, Belarus, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Gibraltar , Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Poland, Romania, Serbia, Serbia and Montenegro, Slovak Republic, Slovenia, Switzerland, Turkey, Ukraine
  4. Qatar, UAE, Bahrein

  5. *

    COUNTRYDAYSGUARANTEED
    Andorra3NO
    Faroe Islands7NO
    Greenland12NO
    Albania3NO
    Bosnia3NO
    Gibraltar3YES

    LOCAL ORDERS
    If you are not sure about the fit of the merchandise you are interested in purchasing, we are happy to offer the service of delivering the item in a few sizes to try on. Payment for your order can be arranged on the spot through credit/debit card or by cash or directly through our website via PayPal or credit/debit card. Orders within Cyprus are delivered free of charge in approximately 1 business day.

    SHIPPING TO RUSSIA
    We hereby inform you that arrived goods, regardless of the customs value shall be subject to the mandatory procedure of customs declaration. To carry out customs declaration of goods, the receiver must be registered at customs and be able to provide additional documents and information to the customs authorities. If you are not registered, please follow this link: https://ups-broker.ru/login for the online registration form.


    Please be aware that we do not ship to post office boxes.
    We make every effort to deliver your order within the estimated timescales, however delays are occasionally inevitable. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales. If you have not received the Goods within 4 days (Cyprus local deliveries) or 10 days (deliveries outside Cyprus), please contact us.

    Should for any reason the effective cost of dispatching your order exceed significantly the delivery fees charged to you, we reserve the right to contact you to discuss the matter and on some very rare cases cancel your order.

    DISPATCH
    We normally dispatch your order within the same or next working day after the receipt of payment. It might take longer during the busy periods such as Sale. If for any reason a delay of more than 3 working days is expected we will inform you additionally via e-mail.

    Our working days are Monday - Friday excluding Cyprus public holidays.

    TRACK YOUR ORDER STATUS
    As soon as we have shipped your order you will receive a confirmation email with the UPS tracking number.

    Tracking service feature is available on your www.firstbtq.com account.

    IMPORT DUTIES AND TAXES
    It is important to note that customers living outside the European Union may incur local taxes and import duties, which may involve slight delays. The customer is solely responsible for the payment of any of these additional charges that may be imposed. These local fees are not included in the First Boutique invoice.

    No additional taxes or customs duties are charged for articles that are shipped within the European Union. Prices and shipping costs include VAT and are thus listed as gross prices.